Welcome to Portofino Cove

Action Property Management’s Community Care Department should be contacted directly with maintenance requests and any account/general inquiries. They will provide residents with the requested information and send a work order to the appropriate HOA vendor. Owners can track the status of a work order on the Resident Portal at resident.actionlife.com. Below are the ways you can contact Community Care:

• Phone: 800-400-2284

• Email communitycare@actionlife.com  

• Logon to Action Property Management’s website at actionlife.com or the Resident Portal at resident.actionlife.com and use the Live Chat feature to speak to a representative during business hours (Monday – Friday, 7 AM to 6 PM).

• Logon to the Resident Portal and click on the My Community tab, then select Work Orders. You can create a new work order by clicking on the “New” button and view the status of any work orders you have submitted by clicking on “My Work Orders.” You can also view the status of any common area work orders that have been submitted.

• Logon to the Resident Portal mobile app which can be downloaded at the Apple or Google app store on your smartphone. Click the “Contact” icon on the bottom right and fill in the requested information.

• Emergencies that happen outside of normal business hours or any urgent matter that is an immediate hazard to life or property should always be called in to 800-400-2284. The on call service will connect you with the on call manager so service can be arranged. Please be sure to contact the proper emergency response agency first when appropriate (such as contacting the fire department if there is a fire).

We have received reports that some residents are allowing their dogs to be off leash while in the common areas. This is a friendly reminder that dogs are to be leashed at all times in the common areas per the Rules and Regulations. This is for everyone’s safety and we appreciate you being mindful of this while taking your pup outside. You are welcome to take your dog to a nearby dog park if you’d like them to be able to play off leash.

The 2024 Annual meeting was rescheduled for lack of quorum until December 12, 2024 at 1 PM at the pool area.

Residents are reminded that storage is not allowed on the balconies or in the garage outside of approved storage lockers.